KnowledgeLink

Press Release

Leading accounts management firm implements compliance and policy training processes to drive increased value to its clients

August 20, 2014

Columbia, SC and Charlotte, NC :  Prince, Parker & Associates, a leader and innovator in the receivables management industry, and Peak Revenue Group, the leader in compliance, policy and operations training solutions for the receivables management industry, announced today the deployment of KnowledgeLink, Peak Revenue Group’s training solution.

Prince Parker & Associates will utilize KnowledgeLink to provide ongoing continuous training to support full mastery by staff members of the US Fair Debt Collections Practices Act (FDCPA), Health Insurance Portability and Accountability Act (HIPAA), and other laws and regulations and also to enhance the quality of training provided to new associates.

Mark Kidd, CIO at Prince, Parker & Associates, said “We scoured the market to find a well-proven training solution that would drive the most value for us, and integrate easily into our environment. Peak Revenue Group had a great solution backed up by solid references in our market. KnowledgeLink provides us with a basis of differentiation and helps us deliver a more compelling service to our clients.”

Peak Revenue Group’s President, Christopher Rickman said, “With the addition of Prince, Parker & Associates, it’s clear that KnowledgeLink is the overwhelming training choice for firms in the accounts receivable management (ARM) industry.”

About Prince, Parker & Associates

Since 1993 Prince, Parker & Associates has provided quality collection service to countless organizations.  The company’s core principles reflect desire to deliver exceptional ethics and integrity through strong customer relationships and collection practices.

Through experience and innovation, Prince, Parker & Associates has grown to become a tremendously credible and nationally-recognized receivables management firm offering services to multiple industries. It is upon the basis of ethical behavior and a dedication to integrity that each Prince, Parker & Associates employee works to uphold the company’s vision.

About Peak Revenue Group

Provided through its subsidiary Peak Revenue Learning, KnowledgeLinkis the market leading cloud-based training solution for improving employee mastery of the information necessary to provide a fully compliant and effective collection service. KnowledgeLink is used by receivables management firms to leverage their investment in training and compliance, preparing them to compete and succeed in an environment of heightened expectations. For more information, contact Peak Revenue Group at (803) 521-0030 or visit peakrevenuegroup.com.

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